Q: I have Windows 11 and my screen has been overtaken by a pop-up for Zelle. It reads, “Chip in with Zelle” and also includes links like “Visit the Security Center,” “Planning and Tools” and “Give Feedback.” I don’t know how to get rid of it — please help!

— Millie H., Vero Beach

A: Zelle is a money transfer service that many banks offer their customers these days. It lets you send payments of $1000 or less to individuals or companies in lieu of writing checks or using a service like PayPal.

The fact that you are seeing a reference to Zelle in a pop up may imply that you have a spyware infection, as bank branding or bank service specifics are often used as spoof fodder in fraudulent emails and pop-ups.